Most managers are providing feedback on a direct report of events that are avoided unless absolutely necessary. Then it's often too late. The result of not providing timely feedback is a small employee performance and ethical. Our research has shown that most employees believe they do not receive enough feedback from their managers (both strengthening and forwarding).
Managers need to be good coaches to effectively solve problems and encourage their employees. We recommend that managers who lack this ability attend an effective training course that gives them the knowledge and training they need to gain skills in this field. In the meantime, you can share the following list that provides practical advice to guide others.
20 Advice to Give Feedback
- Find a neutral, comfortable and safe climate to provide feedback.
- Connect with the person before training.
- When giving feedback, describe the situation: What you saw happen and the consequences as you saw them.
- Deliver the message in a direct and direct way, without aligning sugar or beating around the runway.
- Identify the impact of individual behavior on you and others.
- After giving an opinion, listen carefully to another person without disturbing.
- Solve the other person to express emotions and feelings without becoming an emotional hook.
- Ask the man for a more effective mode of action.
- Set certain goals and follow.
- Indicate the consequences of inefficient behavior.
- Seek learning from experience, rather than finding someone to blame.
- Before you finish, restart the topics discussed and your approval for the next steps.
- Keep strict confidential information with personal or sensitive information.
- Develop trust and cooperation with the other person because of giving up an opinion.
- DO NOT talk to others or hold others & # 39; feedback.
- DO NOT exaggerate using words like "ever" or "never" unless they literally convey their meaning.
- DO NOT use cynicism or sarcasm to make your score.
- Do not break your tips in the form of questions such as "Do you think you can …?"
- Do not get your posts or use the most.
- Not an attack on a person. Emphasize the behavior in question.
Becoming a good coach requires practice and time. These tips can help managers become more confident about their ability to cope with training conditions. It is important to remember that most employees want (and need) feedback from their managers. Studies show that good training leads to increased morale, better performance and reduced turnover.