Empathy has long been recognized as an essential part of providing a good service to customers. To make sure we are on the same page, we begin with this basic definition of empathy: ability to share and understand someone else's feelings.
A young and talented psychiatrist recently asked me about the role of compassion in AAIT. As I watched a job, she realized that I seemed to be " somewhat neutral ." I think there is a lot of truth in that observation. My experience and expressions of empathy seem to have changed through my years of work. In my opinion, the value of neutrality can not be estimated.
It's an element of compassion and sympathy dressed to both the specialist and the client. It's not really neutral. This kind of sympathy can bring into the Karpman Drama Triangle film with a treatment agent comfortably in Rescuer, the client leaves the victim, but the presentation problem and related players become the prosecutor.
Or, if a customer is sensitive, we can wear our compass reverberate with them emotionally. They can then change to a rescuer to take care of us emotionally, close their own emotional experience or simply behave emotional overthrowing. Sticky compassion will also explain your vision on our right-hand right. Learning to recognize this kind of empathy in ourselves is incredibly precious.
Empathy does not always look like soft eyes and quiet voice. Sometimes sympathy feels like calm and strong voice. Empathy has as many faces as a patient and a stable parent. Of greater importance than what compassion looks like, our ability to approach and use it.
Expression ability can be determined with ease, fluid and depth that we can accept against another's perspective. One of the fundamental aspects of AAIT is our ability to collect and help our customers take on many views (POV). The extent to which we can get into another POV can be described as the limit of our harmonization. The more we make sense into POV from others, the more agility we have with pity. This deliberate approach to sympathy also seems to promote self-esteem.
With AAIT we use four aspects of human experience in a variety of creative ways to create experience; thoughts, pictures, feelings and feelings (TIES). These factors bind us to powerful decisions that relate to our experience. While our attention and acceptance of these factors can save us from their costs. Let's play with this a bit as it relates to receiving POV from another.
Consider a customer; you can choose one for what you feel deeply; this might help you find the clothing compassion. Keep in mind the latest problem they introduced. Notice what you think and imagine as you call this in mind. Notice emotional responses and body sensations.
Now watch your POV. You could even put two fingers in the middle of your chest and say quietly to yourself, "I'm no longer your (NAME), I (CLIENT NAME)." [[NAME OF CLIENT]
Feel yourself as this client in the position they described. What do you think they are thinking? What is the image? What is the feeling (can you find it)? What body sensations do you notice? How completely can you understand what it's like to be in this situation? Notice the places you want to turn away from or not experience. Notice what you're up to. Investigate your experience like them. Take some breaths, just notice. How do you inform this understanding?
With AAIT, the next step is to participate in a process to integrate what came from POV customers. The neutralization of this billing energy usually leads to ample open awareness, infusion with understanding. This liberates us to strike a balance between empathising and affinity. Liberated, we are no longer vulnerable to sacrificing change for sympathy or sympathy for change. The sympathy is no longer clipped, but clear, like a mountain battle.
What do you think the cost of sticky compassion is? How do you know that?